Frequently Asked Questions
General Questions
Can I call, text, and email directly from the CRM?
Yes, you can make calls, send texts, and emails directly from the CRM, streamlining your communication process. This integration helps you manage all your interactions from a single platform.
Will I get automation and templates included?
More than 100 Automations and templates are included. We created all of this, so you don’t have to ! Use us to improve your business and improve the follow - up system.
Will I get dashboards and KPIs included?
Yes, all KPIs that a real estate investor must track—such as revenues, expenses, conversion rates, deal sizes, and many more—should be monitored in one place.
Can I track my performance and analyze data with Presoft?
Yes, Presoft offers robust tracking and analytics features to monitor your performance. You can generate reports and analyze data to gain insights into your performance.
How do I use an auto-dialer?
With just one button, you can call leads from one place and leave them automated SMS and voicemails. You will find everything you need in our training tutorials.
Can I import my list of leads into the CRM?
Yes, with just one button, you can import, export, and map all of your leads via a CSV file.
What phone operator are you using, and how expensive is it?
We use the best guys in the game ( Twilio ), costs are negligible.
SMS: $0.0103
Email: $0.0009
Outbound calls: $0.0182/min
Inbound calls: $0.0111/min
$10 will give you about:
550 calls outbound
900 calls inbound
970 segments SMS
11110 emails
Can you help me move from my current system?
Yes, our IT Department will help you with everything.
How do I integrate Presoft with other tools I use?
You can integrate Presoft with Zapier or Make.
Why Presoft ?
Who can benefit from using Presoft?
Presoft is ideal for real estate investors, brokers, realtors, wholesalers, property managers, and commercial real estate professionals. Anyone involved in buying, selling, or managing properties will find value in its comprehensive suite of tools.
How is Presoft different from other software?
It is designed by real estate professionals for their peers. This all-in-one, carefully crafted software is the only essential tool you need to close more deals and save time. You won’t need to use any other software.
What makes Presoft unique compared to other real estate platforms?
At Presoft, we don’t like to talk about why we are better; we prefer to overdeliver and provide the most value possible. This way, our customers stay loyal and grow with us in this thriving community.
How does Presoft’s pricing compare to competitors?
Presoft is the best tool out there for a fraction of the cost. The value you receive will cost you much more elsewhere. Not only will the cost be higher, but you also won’t get the right tools to be successful.
Pricing
What pricing options does Presoft offer?
Presoft offers three distinct packages tailored to meet the unique needs of every customer: Basic, Pro, and Premium. Our Pro package is the most popular, chosen by 80% of our clients, as it provides all the essential tools needed to scale your business and automate processes effectively. We pride ourselves on over delivering, offering you the same tools that helped us scale our own real estate business.
What features are included in each pricing tier?
All Presoft packages include unlimited texts, emails, and calls. Additionally, each package comes with access to a range of templates, automation tools, and comprehensive support. For a detailed breakdown of each package’s features, please visit our Pricing Page.
Are there any hidden fees with Presoft’s pricing?
No, there are no hidden fees. We believe in transparency and maintaining a clean business model.
Is there a setup fee?
There is no setup fee. We handle the account setup for you and provide complimentary training.
What payment methods do you accept?
We accept all major credit cards, including Visa, MasterCard, American Express, and Discover. For added convenience, we also support payments via PayPal. If you have any specific payment needs or questions, please don’t hesitate to reach out to our support team for assistance.
How can I upgrade or downgrade my Presoft package?
You can easily upgrade or downgrade your package by calling or texting our support team, or by making the changes directly within the Presoft platform.
Do you offer a money-back guarantee?
Yes, we offer a 14-day money-back guarantee for all our customers.
Can I cancel at any time?
Yes, you can cancel your subscription at any time. You can either contact our support team by phone or text, or manage your cancellation directly through the Presoft CRM.
Set up & Trainings
How hard is it to set up Presoft?
Setting up Presoft is a breeze. Most users become comfortable with the platform within just 21 days, even with no prior experience.
How long does it take for me to start using it?
You can start using Presoft immediately. After subscribing to one of our packages, you’ll receive an email with your login information. Our IT specialist will also guide you through the onboarding process to ensure a smooth start.
I am not IT savvy—what is the interface like?
Our interface is designed with simplicity and organization in mind. We strive to make it intuitive and user-friendly, so you’ll feel at ease navigating the platform.
What training will I receive?
We offer extensive training resources, including over 50 pre-recorded videos. Additionally, we host a live event once a month to review and discuss all aspects of the platform together.
Will I get a live demo?
Absolutely! We’ll set up your account before the demo call, allowing us to provide an interactive walkthrough and answer any questions you may have about using Presoft.
Affiliate Program
How do I subscribe to the Affiliate Program?
To join our Affiliate Program, simply visit the Affiliate Program Page and complete the registration form. Alternatively, you can reach out to us directly at [email protected] for assistance.
How much can I earn as an Affiliate Partner?
As an Affiliate Partner, you can earn up to 20% commission on each customer you refer. Additionally, you'll receive a 5% commission on sales made by customers referred by your affiliates.
How do I track my commissions?
We provide a dedicated dashboard where you can easily track your commissions and monitor all the customers who have subscribed through your referral link.
Do you provide support to Affiliate Partners?
Yes, we offer comprehensive support to our Affiliate Partners. Our IT and Marketing teams are available to provide you with content, guidance, and any important information you may need.
Customer Support
What kind of support is available for Presoft users?
We offer exceptional support to all Presoft users. Our dedicated team is available 24/7 via email, text, or phone to provide you with any information or assistance you need.
Can you build a website and landing page for me?
Absolutely! Our skilled IT and Marketing departments can create a customized website and landing pages tailored to your needs. Additionally, you'll have access to a range of professionally designed templates for both websites and landing pages directly through Presoft.
Can you customize my CRM?
Yes, we can customize your CRM to fit your specific requirements. If you need tailored adjustments, simply contact our Support Team, and we’ll work with you to implement the custom features and enhancements you desire.
Data Privacy
Is my data backed up?
Yes, your data is securely backed up to ensure that you never lose any information. Our comprehensive backup system guarantees that your data remains safe and accessible, even if you log out.
How do I store my data, and how do I keep my privacy?
Storing your data with Presoft is straightforward and secure. We adhere to strict confidentiality and privacy policies to protect your information. Our rigorous data protection measures ensure that your privacy is maintained at all times.
Whose data is it, and what happens if I cancel my account?
All data associated with your account is exclusively yours. If you choose to delete or deactivate your account, we can assist you in recovering your data. Your ownership and control over your data remain intact throughout your use of Presoft.
